WE ARE PROUD
Having pride in your work is important because it is often times one of the things that differentiates an engaging workplace from a J-O-B (job). If you personally take pride in your work and create an environment where you team is proud as well, then you will have a team that is more engaged on a daily basis. Not only will you and your team feel more engaged, but you will go to and leave work each day with a greater sense of purpose.
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Think through the following questions:
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Are you proud of working at Chick-fil-A? List some of the things that make you proud of working at Chick-fil-A (brand, culture, excellence, team engagement, etc.)
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If you don't feel pride in your work, what are some of the reasons why? Do you think there are steps you could take to feel more pride?
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Do you think having a sense of pride in your work could help you with your workday and engagement at Chick-fil-A? How do you think it could help your team engagement?
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We want you to be proud of working at Chick-fil-A! Whether it's our culture of excellence and teamwork, the goals our team accomplishes, or the ways you are growing as a leader, there are several ways to take pride in your work at Chick-fil-A. We believe that Chick-fil-A can be much more than just a job on your resume, but can be a place that develops you as an individual in your work ethic, leadership, and care for others. Not only that, but having pride in your work just makes work more fun! Review the 3 ways in which you can be proud of your work at Chick-fil-A (proud in your Chick-fil-A, proud in others, proud in yourself).
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Think through the following questions:
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Take some time to reflect over all the things that have happened during your time at Chick-fil-A. Are there goals that we have accomplished as a team? Have you grown as an individual or leader on the team? Have you seen our business do things to give back to our local community? Have you been part of a team celebration or event?
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Do you share with your team how proud you are of them? Do you celebrate their accomplishments and create an environment where you team would brag about where they work to others?
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Are there times where you don't feel able to help others or maybe they don't seek out your expertise? Can you see how pursuing mastery might better position you to serve others in the business?
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TAKE ACTION
Being proud of your work starts with yourself. No organization is perfect and we can always find negatives in any organization which cause us to become disengaged or dissatisfied with our workplace. Likewise, if you are committed to staying engaged in the workplace, you will quickly find multiple ways in which you can be proud of the organization in which you serve. See if over the next month you can begin to challenge yourself and your team to take more pride in your work at Chick-fil-A.
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SELF - Find a few people in the business who you believe are proud to work at Chick-fil-A. Ask them what makes them proud of Chick-fil-A, their team, and their own personal development at Chick-fil-A. Does that change your perspective in any way or reaffirm some thoughts you already had?
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TEAM - Take time during each shift to tell team members how proud you are of them individually, as a team, and as a business. Be specific and share how you see them developing, or what goals they've accomplished, or how their work as a whole is impacting the business and their local Tulsa community.
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CHARACTERISTICS OF MASTERY
Takes pride in their work and the work of others; serves as a brand ambassador for Chick-fil-A; promotes initiatives within the business which aim to value team; looks for positives within others and the organization; constantly shares with others accomplishments of individuals, team, and business; demonstrates confident humility.
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ADDITIONAL RESOURCES​
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"We are Chick-fil-A" - Chick-fil-A Brand Video
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