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Writer's pictureDavid Chen

Right Now | Roadmap for Growth

See below for some of the updates in your restaurant that are happening "Right Now." Be sure to reach out to a leader if you have any questions we can answer!


Hero Initiative - Thank you for everyone's hard work while we hosted other Chick-fil-A Operators and Team Members as well as several Corporate Guests for a retraining of our kitchen breading processes. We received wonderful feedback on how great and friendly our team was, how all the food was made correctly, and on the cleanliness of the restaurant. You all deserve the credit for your hard work!


Dinner with the Chens - We had a great time enjoy a delicious Chinese cuisine and learning more about the business together with our Operator, David Chen. If you missed out on this event, go to our website team.cfasouthroads.com to sign up for our next event.


Promotions - We have 3 promotions to announce below. Each of these young women have grown tremendously within the business and have a genuine care for our team and business. Please congratulate them on their new success!

  • Vanessa de Leon - Promoted to Director

  • Maricruz Quinones - Promoted to Manager

  • Megan Riddell - Promoted to Team Leader

Employee Promise - Don't forget to go to our website team.cfasouthroads.com to read our new "Employee Promise." These are promises we are making to team members about their experiences at Chick-fil-A. See quick summary below.

  • We are Valued - We create an environment of honor, dignity, and respect.

  • We are One - We seek to serve one another and be served by one another.

  • We are Excellent - We give our best and measure to our potential and not others.

  • We are Proud - We create a company you are proud to work for and represent.

  • We are Stronger - We provide the resources to help you grow stronger than when you first arrived at Chick-fil-A.

Website – If you haven't figured it out yet, be sure to go to our new website team.cfasouthroads.com. We are adding new content each week. You can see benefits, meet our new team members and leaders, get team updates, find development opportunities including free leadership videos, books, and even development programs.


Roadmap to Growth - In an effort to deliver on the promise of "We are Stronger", we realize the opportunity to provide team members with more clarity on how they can grow at Chick-fil-A. So we have added a new section to our website that outlines different roles and the journey you can take to reach those positions and opportunities. We will be posting information in the restaurant which shares with team members what position they currently are in (based on contributions, skillset, and influence on the team). We hope that this will be a catalyst to help guide your growth within Chick-fil-A at Southroads Shopping Center.



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